I honestly didn't know how to respond to that, so i didn't, but i kind of wanted to tell them they wouldn't get multiple emails if they responded to the first email and probably wouldn't get any if they protected the cards they send out. Neither time did they put cardboard with the cards for protection. Needless to say i won't be shopping them anymore. The Longoria Blue upper left corner is white, it was shipped in thick top loader with the other two inserts without penny savers, so they were sliding around quite a bit when i got them. Its not worth the hassle of dealing with them anymore so i will just move on and enjoy my pretty blue Rays card and the rest of the Opening Day goodies i got.
we replaced the team set. We have been rather busy. Would you rather have had me send you repeated emails and not replace the item? Please send back the damaged goods.